TICKETS.
TICKET INFORMATION.
Advance tickets are available exclusively through our ticketing partner Showclix.
DOOR.
Tickets are available at the door to all non-sold out events the night of the event at the venue box office, 30 minutes before doors.
REFUND POLICIES.
All ticket sales are final and non-refundable. These terms and conditions are presented and agreed to before you checkout on the ticketing site. There is no refund or credit of pre-purchased tickets if you decide not to, or are unable to, attend an event that occurs as scheduled after you have purchased tickets for it, regardless of the reason. You may, at your discretion, sell or gift your ticket to a friend or acquaintance who can use your ticket if you are unable to attend.
COVID POLICIES.
Only if the event is cancelled or postponed due to a government order related to Covid, your ticket or pass will be refunded or honored at a future event. There are no refunds if you personally are unable to attend an event that is occurring for any reason.
All sales are final. There is no refund or credit of pre-purchased tickets if you decide not to, or are unable to, attend an event that occurs as scheduled. You warrant that you already understand the risks associated with attending a public event in 2022 and the risks and possibilities related to covid and any potential positive test result is a risk you take when purchasing a ticket in advance. We cannot offer refunds or credits of pre-purchased tickets if you test positive or are unable to attend an event because of a personal Covid reason. As of June 2022, the risk of covid and possible test results is understood and assumed by the ticket purchaser and the responsibility of the purchaser and not the promoter. If you cannot attend because of a personal reason, you may give or sell your ticket to a friend or acquaintance but the ticket is not refundable from Showclix.
It is important to remember that neither Masterbeat nor the venues we operate our events at are responsible for local, city or state covid policies and regulations. Masterbeat and our venues will follow current local government regulations for entry to nightclubs and public events in effect at the time and date the event is being held.
Please check the local city and county health regulations in place for the event you are attending, as regulations and entry requirements are constantly cahnging.
2020 EVENTS & NYC NEW YEAR EVENT.
If you purchased tickets to LA Pride (United in Pride) or NYC Pride (Summer Camp) events that were postponed in 2020, your original ticket is now valid for entry to the same event occurring in 2022.
Simply attend the new 2022 event and show the original unused ticket/barcode from 2020 for entry.
If you purchased a ticket to the cancelled New Year’s New New York Circus event with Sagi Kariv that was cancelled, that ticket is now valid for VIP admission to this year’s 2022 New York Pride Summer Camp event at Terminal 5.
You do not need to do anything but show the original ticket/barcode from 2020 (available on the ticket or emailed receipt). If you don’t have the receipt or ticket, you can login to your account at Showclix.com with the email address used to purchase the pass to retrieve the ticket and barcode. There is no “transfer” or “re-issue” of the ticket, you must use the original ticket/barcode.
