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COVID POLICIES.

 

It is important to remember that neither Masterbeat nor the venues we operate our events at are responsible for local, city or state covid policies and regulations.  Masterbeat and our venues will follow current local government regulations for entry to nightclubs and public events in effect at the time and date the event is being held.

Los Angeles
The State of California has initiated a statewide mask mandate for entry to public events through January 15.  The LA County Public Health department requires proof of full vaccination and ID for entry to bars and nightclubs.  Therefore, our New Year’s Eve events will follow these ordinances and require proof of full (2 doses) vaccination with your current ID, and the wearing of a mask during entry only.  Official information can be found here: http://ph.lacounty.gov/acd/ncorona2019/preventionpublicsettings/

New York
New York City continues to require proof of full vaccination and ID for entry to event venues.  Therefore, our New Year’s Day night eventt Terminal 5 will follow these ordinances and require proof of full (2 doses) vaccination with your current ID, and the wearing of a mask during entry only.

Refund Policy
If an event is cancelled or postponed due to a government order related to Covid in 2021, your ticket or pass will be refunded or honored at a future event. There is no refund of pre-purchased tickets if you decide not to attend an event that occurs as scheduled. You warrant that you already understand the risks associated with attending a public event in 2021 and local vaccination requirements before purchasing a ticket.

QUESTION OR

FEEDBACK?.

Have a question?  Need help?  Information on an event, ticketing or more?  Feel free to contact us with the live chat icon in the lower right corner of the website, or use this feedback form.

Please allow 24-48 hours for a response.

OUR

OFFICE.

Masterbeat headquarters is located in Hollywood at the base of Universal Studios.

ADDRESS

3450 Cahuenga Blvd West Los Angeles, CA 90068

PHONE

Phone: 888.779.2021

EMAILS

service@masterbeat.com

15585

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